Privacy Policy

Last updated: March 15, 2025

Introduction and Data Controller

Revert operates as your trusted partner in healthy cooking education, based in Slovakia but serving English-speaking learners worldwide. We understand that when you share your personal information with us, you're placing your trust in our commitment to protect your privacy.

This privacy policy explains how we collect, use, store, and protect your personal data in accordance with Slovak data protection laws and the General Data Protection Regulation (GDPR). As the data controller, Revert (located at Energetikov 242, 971 01 Prievidza, Slovakia) takes full responsibility for ensuring your personal information remains secure and is used only for the purposes you've agreed to.

We believe transparency builds trust. That's why we've written this policy in plain English, avoiding legal jargon wherever possible. If anything remains unclear, we encourage you to contact us directly at [email protected].

Information We Collect

We collect different types of information depending on how you interact with our healthy cooking education platform. Here's what we gather and why:

Personal Information You Provide

  • Contact details (name, email address, phone number) when you sign up for courses or contact us
  • Dietary preferences and restrictions to personalize your learning experience
  • Learning progress and quiz results to track your development
  • Payment information (processed securely through our payment partners)
  • Communication preferences for newsletters and course updates
  • Feedback and reviews about our cooking methods and courses

Technical Information

Our website automatically collects certain technical data to ensure everything works smoothly. This includes your IP address, browser type, device information, and how you navigate through our site. We use this information to improve website performance and troubleshoot any issues you might experience.

We also use cookies to remember your preferences and provide a more personalized experience. You can control cookie settings through your browser, though some features may not work as intended if you disable them entirely.

How We Use Your Information

Your personal data serves specific purposes that directly benefit your learning experience and our ability to provide quality healthy cooking education:

Course Delivery: We use your information to provide access to cooking courses, track your progress, and offer personalized recommendations based on your dietary preferences and learning goals.

Communication: We'll send you course updates, healthy cooking tips, and important announcements. You always have control over what communications you receive and can opt out at any time.

Customer Support: When you contact us with questions or issues, we use your information to provide helpful, personalized assistance.

Platform Improvement: We analyze usage patterns (in aggregate, anonymous form) to understand which cooking methods resonate most with learners and where we can enhance the educational experience.

We never sell your personal information to third parties. That's not how we operate, and it never will be.

Your Privacy Rights

Under GDPR and Slovak data protection laws, you have comprehensive rights regarding your personal data. We've designed straightforward processes to help you exercise these rights:

Access Your Data

Request a complete copy of all personal information we hold about you, including how we've used it and who we've shared it with.

Correct Inaccuracies

Update or correct any personal information that's outdated or incorrect. You can do this through your account settings or by contacting us directly.

Delete Your Data

Request complete deletion of your personal information from our systems, subject to certain legal obligations we may have.

Restrict Processing

Limit how we use your data while maintaining your account, particularly useful if you're disputing data accuracy.

Data Portability

Receive your personal data in a structured, machine-readable format that you can transfer to other services.

Object to Processing

Object to certain uses of your data, particularly for marketing purposes or automated decision-making.

To exercise any of these rights, simply email us at [email protected] with your request. We'll respond within 30 days and won't charge you unless your request is clearly excessive or repetitive.

Data Security and Protection

Protecting your personal information isn't just a legal requirement for us—it's fundamental to maintaining the trust you've placed in Revert. We implement comprehensive security measures that go beyond basic compliance:

Technical Safeguards

  • End-to-end encryption for all data transmission and storage
  • Regular security audits and penetration testing by independent experts
  • Multi-factor authentication for all staff accessing personal data
  • Automated backup systems with secure, geographically distributed storage
  • Real-time monitoring for suspicious activity or unauthorized access attempts

Our team receives regular training on data protection best practices, and we maintain strict internal policies about who can access personal information and under what circumstances. Access is limited to employees who need it to provide you with services.

While we can't guarantee that security breaches will never occur (no organization can), we've built robust systems to minimize risks and respond quickly if issues arise. In the unlikely event of a data breach that affects you, we'll notify you and relevant authorities within 72 hours as required by law.

Data Retention and Deletion

We don't keep your personal information indefinitely. Our retention periods are based on legal requirements, legitimate business needs, and your ongoing relationship with Revert:

Data Type
Retention Period
Course enrollment and progress data
5 years after course completion or account closure
Payment and billing information
7 years (Slovak tax law requirement)
Marketing communications data
Until you unsubscribe or 3 years of inactivity
Customer support communications
3 years after last interaction
Website analytics and technical logs
2 years (anonymized after 6 months)

When retention periods expire, we securely delete your information using industry-standard data destruction methods. If you close your account before these periods end, we'll delete most of your data immediately while retaining only what's necessary for legal compliance.

Third-Party Services and Data Sharing

We work with carefully selected third-party services to deliver our healthy cooking education platform effectively. These partnerships are essential for providing you with secure payment processing, reliable email delivery, and robust hosting services.

Payment Processing: We use established payment processors to handle your billing information securely. These companies never share your payment data with us beyond basic transaction confirmations.

Email Services: Our newsletter and course update emails are delivered through reputable email service providers who help us avoid spam filters and ensure reliable delivery.

Cloud Hosting: Your learning data is stored on secure cloud servers operated by major hosting providers with robust data protection certifications.

All third-party providers sign data processing agreements with us, ensuring they handle your information according to GDPR standards. We regularly review these relationships to ensure they continue meeting our privacy standards.

We may disclose personal information only when legally required (such as court orders) or to protect legitimate interests (such as preventing fraud). We'll notify you of such disclosures unless legally prohibited from doing so.

International Data Transfers

While Revert operates from Slovakia within the European Union, some of our trusted service providers operate servers in other countries. When your data moves outside the EU, we ensure it receives equivalent protection through:

Adequacy Decisions: We prioritize partners in countries that the European Commission has deemed to provide adequate data protection standards.

Standard Contractual Clauses: For transfers to other countries, we use EU-approved contract terms that require the same level of protection as EU law provides.

Additional Safeguards: We implement extra security measures like encryption and access controls to protect data during international transfers.

You have the right to request details about any international transfers of your personal data, including the safeguards we've put in place to protect it.

Cookies and Website Analytics

We use cookies and similar technologies to enhance your browsing experience and understand how people use our website. Here's how we approach this:

Essential Cookies: These are necessary for basic website functions like remembering your login status and course progress. You can't disable these without affecting site functionality.

Performance Cookies: We collect anonymized data about how visitors navigate our site to identify areas for improvement. This helps us make the learning experience better for everyone.

Preference Cookies: These remember your choices about language, dietary preferences, and other settings so you don't have to reset them each visit.

You can control cookie settings through your browser or our cookie preference center. Some features may not work optimally if you disable certain cookies, but the core educational content will remain accessible.

Updates to This Policy

Privacy laws and our business practices evolve over time, so we may need to update this policy occasionally. When we make significant changes, we'll notify you through email and prominent notices on our website at least 30 days before the changes take effect.

Minor updates (like clarifying existing practices or fixing typos) won't trigger notification emails, but we'll always update the "last modified" date at the top of this policy.

We encourage you to review this policy periodically, especially before sharing new personal information with us or if you have concerns about how your data is being handled.

Questions About Your Privacy?

We're here to help with any privacy-related questions or concerns.
Contact our data protection team at [email protected]
or call us at +421907293277 during business hours.

Revert
Energetikov 242
971 01 Prievidza, Slovakia